Lone Working in Transport

According to the HSE, there are more than 5,000 workplace accidents involving travel every year, with 50 of these accidents leading to a fatality.

Driving the way forward in transport safety

Workers in the transport industry may also face the risk of assault or abuse. Many of them, including delivery drivers and public transport workers, work unsociable hours in isolation.

The nature of risk faced by these employees can range from verbal abuse, armed robbery, racial threats, physical abuse, threat by knives and firearm, aggression and kidnaps.

Protecting transport workers

There is a strong link between anti-social behaviour and staff assaults in the public transport sector. Offences against staff may arise from a seemingly minor issue, such as fare dodging or dealing with an irate passenger over delays.

Alcohol is a major factor in staff assaults – contributing to 28% of incidents and that risk can increase for employees working late or early morning shifts.

Peoplesafe has created tech solutions that provide a real-time lifeline for vulnerable staff, so that help, and support is always available to them and potentially dangerous or threatening situations can be monitored and managed 24/7.


For drivers, we offer an integrated dashcam and lone worker protection service through the Peoplesafe Pro lone worker app and SureCam’s video telematics platform. Using this service, drivers have a quick and easy way to request assistance in an emergency.

One in five (20%) professional drivers have been attacked or threatened by members of the public, while over a third (35%) feel at risk while they are out working alone, especially at night or when in isolated locations.

Discover the integrated solution

People safe and SureCam. Protecting your staff in and out of vehicles.

Lone working comes in many forms across a wide range of sectors. The Peoplesafe app provides real-time protection for your staff when needed to give them the reassurance they need to feel safe.

The app protects your staff in the event of slips trips and falls when conducting the checks in and around the vehicle.

To start the linking process simply open the Peoplesafe application and select the SureCam tile and scan the QR code on the SureCam camera.

Or simply enter the vehicle’s registration plate and link the vehicle to your profile. Once the vehicle is identified, option one lets you permanently link the device
until manually de-linked.
Or option 2 links the device for a set time. Once that period expires your profile will be automatically de-linked from the vehicle.

On the road as soon as an accident is detected the dash camera will record the incident and an alarm is raised to the Peoplesafe ARC and an emergency call is automatically created.


When our ARC receives an alarm from a vehicle, we will know who they are, who they work for and any critical information about them. We will know where they were when the incident happened and we will have access to the footage of the incident.


Our art controllers can assess the incident and quickly gather vital details to ensure your staff get the best response possible.
Whether this is simply confirming they are safe and well or directing emergency assistance to their location using our unique reference number to ensure the quickest response time in life-threatening situations.

All of the information captured before during and after the incident is stored securely in the cloud making it easy to access in the event the information is needed for evidential purposes.
And, don’t worry if your staff are overrunning and they need to stay linked to the vehicle for a little longer than planned we’ll send them a link.

Peoplesafe putting people at the heart of safety.

“With Peoplesafe via smartphone, our staff can utilise existing equipment, which we have already invested in and staff are familiar with, thus reducing costs, but still retaining a high quality of service.”
Alan Pert, First Bus, Glasgow
“The accessibility to services, functionality and rapid delivery timescale sets Peoplesafe apart from other lone worker protection providers.”
David Field, London North Eastern Railway
“Health, wellbeing and safety are at the heart of everything we do, so our aim is to always provide a safe working environment for our employees. We are committed to adopting industry best practice technology and processes, which is why we are rolling out the video-enabled lone worker service. This latest initiative, developed with our valued partners at Peoplesafe and SureCam, will not only increase compliance of our lone worker processes, but also extend and enhance the levels of protection we can provide our drivers.”
David Bonehill, Head of Fleet at Ringway Jacobs

Get in touch

To find out how Peoplesafe can help protect and support transport workers, please speak to one of our expert consultants.
Book a consultation
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