Estate agents are at considerable risk of violence and aggression on a day-to-day basis, as they engage with the public in enclosed properties. Yet a recent survey carried out across 1,000 UK estate agents found that over half of them had no safety procedures in place to protect staff carrying out viewings or valuations alone.
- 30% of the Estate Agents questioned had been the victims of verbal abuse
- Almost a quarter felt their safety was being compromised
- 53% didn’t have a lone worker policy in place
- 16% had been intimidated
- More than one in ten had been threatened while conducting viewings