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MySOS

Durable and compact personal safety alarm that is perfect for lone and high-risk workers.

SOS Alarm

Activating the SOS Alarm will open a two-way audio channel with the Alarm Receiving Centre (ARC) – protection when you need it.

Pinpoint Location

Combining GPS & Wi-Fi tracking to provide pinpoint location in remote or built-up areas.

Long Lasting Battery

Up to 6 days usage from a single charge.

Waterproof and Durable

IP67-rated casing provides protection against dust, rain, splashing and accidental submersion for 30 minutes in up to 1 metre of water

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Features

SOS Alarm – two-way audio with dedicated ARC
Automatic Fall Detection for slips, trips or falls
Wi-Fi & GPS tracking for pinpoint accuracy
Compact and Secured by Design approved
6-day battery life
Waterproof & durable for any environment
Roaming SIM – connected anywhere via any network
BS 8484:2022 certified

Emergency response
faster than 999

Getting help to you quickly, no matter when or where, is what sets our service above anyone else.

Our dedicated, state-of-the-art Alarm Receiving Centre (ARC) operates 24/ 7/ 365 with trained experts ready to react immediately.

Direct access to local emergency services wherever you are through our URNs
National private security response units for swifter action where needed
Discreet recorded monitoring in conflict situations
Accredited to the highest standards

Gallery

Compact, discreet and easy to use

The MySOS is easy to use, linking directly to our Alarm Receiving Centre (ARC) at the touch of a button. The optional Fall Detection variant features a sensor which automatically raises an alarm if the user slips, trips or falls.

Utilising the latest GPS and GPRS technologies, the device allows the Alarm Controllers in our Alarm Receiving Centre to accurately pinpoint the user’s location in an emergency.

MySOS is so small and lightweight, it can be carried conveniently and discreetly in a variety of different ways, including in an ID badge holder, on a pendant, on a keyring, or in a belt holster.

Accredited to BS 8484:2022

See how the MySOS complies with BS 8484:2022 (the British Standard for suppliers of device/app based lone worker services).

✅ Audio SOS Alarm capability
✅ SOS Alarm call will keep trying if unsuccessful
✅ SOS Alarm call is confirmed as answered
✅ Operator can dial in to the device
✅ Voice Memo capability
✅ Location of device is available
✅ Sufficient battery life and low battery warning
✅ Signal strength indication

“Simplicity was key in our decision. The user-friendly nature of the MySOS device allows for staff to confidently carry out their assessments with added peace of mind.”

Dr Thomas Verghese, South West London St George’s Mental Health NHS Trust

“The MySOS was the obvious choice as it incorporates the latest technology, whilst being easy to use and offers good value for money.”

Jayne King, Head of Security, Portering and Reception Services

“Peoplesafe’s MySOS device gives our staff discreet protection, it allows for our staff to be able to raise an alarm without being seen by patients”.

Catherine Kwamya, Central and North West London NHS Foundation Trust

“the MySOS is discreet without screaming ‘I’m a lone worker device’; also the reporting and tracking system in real-time sets Peoplesafe apart from other providers. The fact that it is registered with police control rooms across the country is an added bonus and shows how passionate the company is in ensuring that staff safety is paramount.”

Nichola Chalmers, Head of HR at Clearsprings Group

“The device does everything we need it to do and more, and all of this at a price point that couldn’t be beaten. Overall, it’s an excellent solution for Lone Worker protection in a wide range of potential scenarios.”

Ian Whitwell, Muir Housing

“what really set the MySOS apart from other devices is the small, compact design, and being similar to a key fob, it’s discreet. The guys like the fact that it can be worn behind their ID badges too”

Barbara Tomlin, Peabody

“The MySOS device offers us greater peace of mind. It’s discreet, yet a far more robust means of lone worker safety. The back up from the call monitoring centre in the event of an alarm activation is invaluable. In fact, it’s the most impressive part about Peoplesafe’s service.”

Jon Southgate, Suffolk Fire and Rescue Service

“The brilliant thing about the MySOS device is that it can also be used for general monitoring if there is a situation that does not necessarily warrant a police response.”

Nichola Chalmers, Head of HR at Clearsprings Group

MySOS Docking Station & Accessories

Turn the MySOS into a fixed panic alarm using the docking station, or pair it with our range of accessories to easily attach it to uniform or equipment.

Click to read Accessories

Case Studies

Royal Borough of Kensington & Chelsea

Many Council workers operate alone or out of sight of others, and with so many unique risks, the council needed a solution that would work for all employees.

Capita LPS

Capita Local Public Services (LPS) delivers varied services to local councils. To protect staff across all departments, the MySOS device was chosen.

User Stories

Asthma Attack

A warehouse operative raised an alarm as they had recently had an asthma attack and were still feeling very unwell. The Alarm Controller was able to see the user’s medical information on their Peoplesafe Portal profile and advised that they sit down with their inhaler. The controller then asked the user questions to assess the situation and determine if emergency help was required.

The user confirmed that they did not require an ambulance, so the Controller followed their escalation procedure and contacted a manager, who was able to attend the user’s location to provide in-person support. Once the manager had arrived the user confirmed they were happy for the alarm to be closed. Before ending the call, the controller reminded the user to reactivate their device if their condition worsened.

Ticket Officer Attacked

A ticket enforcement officer was working patrolling a local car park when three members of the public became aggressive towards him. At first, they were shouting verbal abuse at the ticket officer, but they soon turned violent and began physically attacking him. The ticket enforcement officer could not get away from the attackers so activated an SOS alarm to the Peoplesafe ARC.

The Controller began monitoring the call, at which time the user stated that they were bleeding and needed help. As urgent help was required, the Controller wasted no time in contacting the police via the URN, bypassing the 999 system and saving valuable time. In the background the Controller continued to monitor the severity of the situation and followed the user’s escalation procedure, alerting his manager to the situation. The police arrived within 6 minutes of the SOS button being pressed and took over handling the incident.

Hotel Guest Attempted Suicide

A hotel concierge was working a night shift when they received a call stating that a guest may be attempting to take their own life, so they raised an SOS alarm on their Peoplesafe device. The concierge explained the situation to the controller and that they had the guest’s name and room number. The user then asked that the Alarm Controller monitor the situation and contact the emergency services while they try and gain access to the room.

In the background, the Controller contacted an ambulance and followed the user’s escalation procedure, alerting their manager to the situation. Once the concierge gained access to the room it was apparent that the user had attempted to take their life and the user had accessed the room just in time. Once the ambulance arrived, they began treating the guest and the user confirmed that the alarm could be closed down.

Utilities Engineer Attacked

An engineer was completing a home call out when the customer began acting violently towards him. The customer first started being verbally abusive towards the engineer, but they then grabbed a broom and started to attack him with it. The engineer tried to calm the customer down, but the situation was escalating, so he decided to activate his SOS alarm. The Alarm Controller could hear the commotion in the background so escalated the situation to the police via the URN, getting the fastest response possible. While waiting for the police to arrive on scene, the Controller followed the user’s escalation instructions, contacting the user’s manager to inform him of the situation. The police arrived on site within 5 minutes and the user confirmed they were safe and the alarm could be closed down.

See MySOS in action

Our team of experts are on hand to advise and help match our technology to your specific safety needs. Get in touch today for a demo

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