LONE WORKING in Charities

Charities regularly rely on volunteer staff who often work alone.

Charity worker

Protecting charity workers

As well as paid staff, many charities use volunteers in the community and have a duty of care to protect them too.

Charity staff may work alone, often during unsociable hours, in situations that involve looking after vulnerable people, or collecting money.

They face risks including robbery, attacks from people who may be in their care (for example those suffering from mental illness or addiction) and risks associated with travelling alone, such as accidents and falls.

Charity workers at work

Benefits of using a lone worker alarm solution for charities

  • Staff and volunteers have a high level of personal safety when working in the community
  • The reliability of the service makes it easier for the volunteer teams to carry out their work with confidence
  • Incentive to recruit volunteers as they are treated in a professional way assured of being valued and looked after
  • The organisation is fulfilling its legislative duty of care for lone workers
  • Paid staff can do their main job without having to worry about the wellbeing of volunteers in the community
Chris Badman's photo

“Buddy schemes aren’t as reliable as we’d like. We needed something more robust in place to cover our Duty of Care as an organisation and to allow our paid staff to do their main job without worrying about the well-being of volunteers in the community.”

Chris Badman, Macmillan Cancer Support
mature man in shop front

“This service meets our needs as well as providing an excellent, easy to use lone worker reporting and monitoring tool.”

Glenn Hurst, Royal National Institute of Blind People (RNIB)

Get in touch

If you work for a charity and would like to protect your volunteer or paid staff with our lone worker safety service, please get in touch to understand how we can help.


Enquire now