Peoplesafe vs SoloProtect: Personal Safety Device Comparison

Choosing between Peoplesafe and SoloProtect means looking beyond the personal safety device itself. Both providers offer lone worker protection technology, including dedicated safety devices, mobile applications and 24/7 professional alarm monitoring.

The main considerations are how employees raise an alarm, how quickly they can access support, whether devices suit their working environments and how easily employers can manage safety across their workforce.

Peoplesafe offers a range of lone worker safety devices, mobile applications and specialist solutions for employees working in public-facing, remote and higher-risk environments. SoloProtect also provides monitored personal safety devices and applications, with options for different job roles and working conditions.

This comparison examines the features, monitoring services and practical considerations that can help UK employers decide which provider meets their workforce safety requirements.

Peoplesafe vs SoloProtect: Key Differences at a Glance

Peoplesafe and SoloProtect share several core safety capabilities, but their device ranges, management platforms and additional services differ.

Both providers offer services intended to support employers’ lone worker safety arrangements. Individual features, connectivity and monitoring arrangements should be checked against the device, subscription and configuration being considered.

What Does Peoplesafe Offer?

Peoplesafe specialises in workforce safety technology, helping organisations protect employees who work alone, travel for work or face situations where immediate assistance may not be available.

Its solutions combine personal safety devices, mobile applications, professional alarm monitoring and an online management platform.

Rather than relying on one type of device, Peoplesafe offers different options based on an employee’s role, working environment and level of risk.

MySOS Personal Safety Device

The MySOS personal safety alarm is a compact, dedicated device designed to help employees raise an SOS alarm when they need assistance.

It provides access to Peoplesafe’s 24/7 Alarm Receiving Centre (ARC), where trained controllers can assess an incident and arrange an appropriate response.

Key capabilities include:

• SOS alarm activation with two-way communication
• GPS and Wi-Fi location technology
• Roaming mobile connectivity
• Check-in and check-out functionality
• Fall detection

MySOS may suit employees working independently in maintenance, facilities management, utilities and other mobile or field-based roles.

MySOS ID Badge 4G

The MySOS ID Badge 4G combines an identification badge format with personal safety technology.

Its discreet design suits employees who regularly interact with members of the public or visit unfamiliar locations.

The device includes SOS alarm functionality, location technology, two-way communication, fall detection and check-in capabilities.

For housing officers, healthcare professionals, social workers and other public-facing employees, an ID badge device provides an accessible way to request help without carrying a separate handheld alarm.

Peoplesafe Pro App

The Peoplesafe Pro App turns a compatible smartphone into a monitored lone worker safety device.

It gives employees access to emergency assistance while supporting safety activities such as check-ins, activity logging, timed alarms, and discreet alarm activation.

The app is particularly relevant to organisations whose employees already carry smartphones throughout the workday.

For employees who need personal safety support beyond their lone working activities, the Peoplesafe SOS App offers a separate option, including SOS alarm activation, location sharing and support when travelling.

Specialist Devices for Remote Working

Peoplesafe also offers satellite-enabled personal safety devices for employees working beyond reliable mobile network coverage.

These include SPOT Gen4 and SPOT X, which use satellite communication to support workers in isolated environments.

Satellite devices can be particularly relevant to forestry workers, environmental officers and field engineers operating in remote locations.

The full range is available through Peoplesafe’s personal safety products page.

What Does SoloProtect Offer?

SoloProtect provides lone worker safety devices and mobile applications supported by professional alarm monitoring.

Its UK product range includes dedicated devices designed for public-facing employees, mobile workers and people working in physically demanding environments.

SoloProtect ID Touch

SoloProtect ID Touch is a wearable personal safety device that combines an ID badge with touchscreen functionality.

It offers 4G connectivity, Wi-Fi calling, GPS location technology and discreet alarm activation.

The device also supports automatic alarm features, including optional fall detection.

Its ID badge format suits employees in healthcare, housing, retail, and local government.

SoloProtect Shield

SoloProtect Shield is designed for employees working in more physically demanding environments.

The device combines SOS alarm activation, location technology, fall detection and 24/7 monitoring.

It is positioned towards roles such as construction, maintenance, utilities and engineering, where employees may need a dedicated device that can withstand regular use in challenging conditions.

SoloProtect Mini

SoloProtect Mini offers a smaller personal safety device for employees who prefer a compact alarm.

It provides SOS functionality, location technology and access to professional monitoring.

The device may suit employees who need a discreet alternative to a larger handheld or ID badge device.

SoloProtect Lone Worker Safety App

SoloProtect also offers a mobile application that provides monitored SOS alerts, GPS location capabilities and professional alarm monitoring.

Like Peoplesafe’s lone worker application, it allows organisations to provide personal safety support through employees’ existing smartphones.

The choice between an app and a dedicated device should depend on the employee’s risks, working conditions and how easily they can access their phone during an incident.

Peoplesafe vs SoloProtect: Comparing Personal Safety Features

1. SOS Alarms and Emergency Response

An SOS alarm is one of the most important functions of a lone worker safety device.

Both Peoplesafe and SoloProtect provide monitored alarms that connect employees to trained professionals.

Peoplesafe operates its own dedicated 24/7 Alarm Receiving Centre, where controllers assess incoming alarms and determine the appropriate response.

According to Peoplesafe’s published service information, its ARC listens to alarms in approximately four seconds on average.

When an incident requires police assistance, Peoplesafe’s accredited response arrangements can support direct contact with police control rooms using the appropriate escalation procedures.

SoloProtect also operates an in-house Alarm Receiving Centre, providing 24/7 monitoring and emergency escalation.

Both providers publish response performance information, but employers should compare equivalent measures, such as average alarm answering times and escalation procedures, rather than assuming that different service metrics measure the same activity.

For employees, the most important consideration is whether the alarm can be activated quickly and whether trained professionals can provide appropriate assistance.

2. GPS Tracking and Location Accuracy

Knowing an employee’s location can help emergency responders reach them when they need assistance.

Both providers use location technology within their supported devices and applications.

Peoplesafe combines GPS and Wi-Fi location capabilities in selected devices, with what3words integration to help identify an employee’s position.

SoloProtect also uses geolocation technology to support incident assessment and emergency response.

Employers should consider whether employees work mainly indoors, outdoors, across multiple sites or in locations where GPS reception may be limited.

Location accuracy can vary depending on the environment, device, connectivity and available positioning information.

It is also important to understand how location data is accessed and managed.

Peoplesafe’s Alarm Receiving Centre (ARC) can access relevant location information when an alarm is active. Additional tracking and management capabilities depend on the organisation’s chosen configuration and permissions.

3. Fall Detection and Automatic Alerts

Some lone workers face risks from slips, trips, falls or sudden incapacitation.

In these situations, employees may be unable to press an SOS button themselves.

Compatible Peoplesafe devices support fall detection, allowing an alarm to be raised automatically when the configured detection criteria are met.

SoloProtect also offers automatic fall detection functionality across compatible products.

When comparing devices, employers should establish whether fall detection is included in the proposed configuration, how it is activated and what happens when an alert is generated.

Fall detection should support, rather than replace, appropriate risk assessments, training and safe working procedures.

4. Connectivity in Remote and Low-Signal Areas

Reliable connectivity is essential when an employee needs to contact an Alarm Receiving Centre.

Peoplesafe offers roaming SIM technology in compatible dedicated devices, allowing them to connect to available supported mobile networks.

For compatible smartphones, Roamsafe provides an additional eSIM-based connectivity option.

This can help employees access another available UK mobile network when their primary network has poor coverage.

SoloProtect also offers roaming connectivity on selected devices, while its ID Touch includes Wi-Fi calling.

Neither roaming mobile technology nor Wi-Fi calling removes every connectivity limitation.

For employees working beyond reliable mobile coverage, Peoplesafe’s satellite-enabled devices provide another option worth assessing.

Employers should review the actual locations where employees work before selecting a device or application.

5. Discreet Alarm Activation

Some employees need to request help without drawing attention to themselves.

This can be particularly important for housing officers, healthcare workers, retail employees and other people who may encounter threatening or aggressive behaviour.

Peoplesafe offers discreet alarm activation through compatible devices and mobile applications.

The MySOS ID Badge 4G provides an accessible alarm option in a familiar badge format, while the Peoplesafe Pro App supports discreet activation methods.

SoloProtect also provides discreet alarm functionality, including its Red Alert feature and compatible wearable devices.

The most suitable option depends on how employees carry their safety equipment and whether they can activate an alarm safely during an incident.

Comparing Workforce Safety Management Platforms

Personal safety technology needs to be practical for both employees and the managers responsible for their wellbeing.

A management platform can help organisations maintain employee information, oversee device allocation, review incidents and understand how safety services are being used.

Peoplesafe Nexus

Nexus is Peoplesafe’s online management platform, connecting employees, managers and the Alarm Receiving Centre.

It provides organisations with tools to manage personal safety across different teams and locations.

Its capabilities include:

• Employee and device management
• Team and group administration
• Role-based access permissions
• Incident and activity reporting
• Customisable dashboards
• Scheduled reporting
• Integration options through APIs

Nexus helps employers maintain relevant safety information and identify where changes to working practices or employee engagement may be needed.

For organisations managing large or geographically dispersed workforces, centralised reporting can reduce administrative work and support more consistent safety processes.

SoloProtect Insights

SoloProtect Insights provides tools to manage lone worker safety services and review operational information.

Its capabilities include user administration, reporting and visibility of service activity.

When comparing Nexus and SoloProtect Insights, employers should request demonstrations using their own reporting requirements.

Consider how easily managers can update employee details, review alarm information, access reports and administer safety arrangements across multiple teams.

Which Provider Is Better for Different Working Environments?

Neither Peoplesafe nor SoloProtect should be selected solely on the number of features listed in a product specification.

The right personal safety solution depends on the employee’s role, the risks they face and how they work.

Healthcare and Community-Based Employees

Community nurses, social workers and other healthcare professionals may visit patients or service users without direct supervision.

Discreet devices can provide access to support while allowing employees to carry out their duties.

Peoplesafe’s MySOS ID Badge 4G and SoloProtect ID Touch are both relevant options for these roles.

Employers should consider device accessibility, alarm activation, location capabilities and the procedures followed when an employee requests assistance.

Housing Officers and Public-Facing Teams

Housing officers may attend home visits, inspect properties or manage difficult conversations away from colleagues.

A discreet SOS alarm can help employees request assistance without unnecessarily escalating a situation.

Both providers offer dedicated devices and applications that may suit these working conditions.

Peoplesafe also allows employers to manage relevant employee safety information and reporting through Nexus.

Construction, Utilities and Field Engineers

Employees working in construction, engineering and utilities may face risks associated with machinery, isolated locations and physically demanding tasks.

Dedicated devices with accessible SOS controls and suitable durability may be more appropriate than smartphone-only protection.

Peoplesafe MySOS and SoloProtect Shield are relevant products to assess.

For employees operating in locations with limited mobile reception, connectivity and satellite communication options should receive particular attention.

Mobile and Travelling Employees

Employees who travel between sites or work away from their usual workplace may benefit from a smartphone-based safety solution.

Peoplesafe offers mobile applications alongside its Travelsafe service, which supports employee journeys and provides welfare check capabilities.

SoloProtect also offers a mobile safety application for employees working across different locations.

The right solution depends on whether the main requirement is lone worker monitoring, journey safety, or access to emergency support during the workday.

Peoplesafe vs SoloProtect: Costs and Long-Term Value

The cost of a personal safety solution depends on more than the initial device price.

Employers should consider the full cost of providing and maintaining protection across their workforce.

Relevant costs may include:

• Dedicated device purchase or rental
• Monthly monitoring subscriptions
• Mobile application licences
• Connectivity and additional services
• Training and implementation
• Device replacement and ongoing administration

Both providers offer solutions that vary based on the number of employees, product selection, and service requirements.

Rather than comparing subscription prices alone, organisations should assess the complete service being provided.

A lower-cost option may not offer the most suitable protection if employees require specialist connectivity, dedicated hardware or additional monitoring features.

Equally, an organisation with lower-risk employees who already carry compatible smartphones may find that a monitored application meets its requirements without issuing a dedicated device to every person.

The aim is to select a solution that employees will use consistently and that provides appropriate support for the risks identified.

What Should Employers Consider Before Choosing a Lone Worker Safety Provider?

A personal safety device is most effective when it forms part of an organisation’s wider approach to managing workplace risk.

Before choosing between Peoplesafe and SoloProtect, employers should review five areas.

Employee risk profiles: Identify which employees work alone, the environments they operate in and the situations where they may need assistance.

Device suitability: Consider whether a dedicated device, ID badge or mobile application is practical for each role.

Alarm monitoring: Understand how alarms are received, assessed and escalated, including the arrangements for contacting emergency services.

Connectivity: Assess mobile and Wi-Fi coverage in the locations where employees work and whether alternative communication technology is required.

Management and adoption: Review training, reporting, administration and how employees will be encouraged to use the service.

A lone worker risk assessment should inform the selection process, helping employers match protection to the working conditions and risks involved.

Why Choose Peoplesafe for Personal Safety?

Peoplesafe brings together dedicated safety devices, mobile applications, professional monitoring and workforce safety management technology.

Its range lets employers choose different forms of protection for employees with varying working conditions and risks.

Key benefits include access to a dedicated 24/7 Alarm Receiving Centre, discreet SOS alarm options, specialist devices for remote environments and the ability to manage employee safety through Nexus.

Peoplesafe’s approach also extends beyond providing technology.

Its personal safety specialists work with organisations to understand their employees’ roles, working environments and existing safety procedures before recommending suitable solutions.

For employers responsible for protecting people across multiple locations or job functions, this provides a practical way to develop consistent safety arrangements while recognising that different employees may need different forms of protection.

Peoplesafe vs SoloProtect: Which Should You Choose?

Peoplesafe and SoloProtect both offer established lone worker safety solutions with monitored alarms, location technology and dedicated personal safety devices.

SoloProtect provides a range of wearable devices and mobile applications, including its ID Touch, Shield and Mini products.

Peoplesafe offers dedicated devices, mobile applications, satellite-enabled options and its Nexus management platform, giving organisations several ways to support employees across different working environments.

For businesses looking to protect a varied workforce, Peoplesafe is a strong option because of the breadth of its safety technology and its ability to combine devices, applications and management tools.

The final decision should reflect the risks employees face, the working environments involved and the level of support the organisation requires.

To understand which solution best suits your workforce, contact Peoplesafe to discuss your requirements or arrange a demonstration.