Protecting council staff

Safeguarding public service workers wherever, whenever
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Why choose Peoplesafe?

Peoplesafe partners with over 300 local authorities and have been protecting public service workers for over 20 years. This in-depth understanding of the safety risks in this industry means we can provide the best-in-class service to meet the varied needs of council staff.

Aggression and violence, in particular have become a major concern in council workplaces. Violence against local authority workers is at an all-time high with 10,000 more workplace violent incidents recorded compared to the previous 12 months.

Peoplesafe is the largest employee protection technology provider in the world with a dedicated service to protecting people and nothing else.

  • A suite of solutions to mitigate multiple different risks.
  • Approved supplier on G-Cloud and PfH.
  • Guaranteed police response.
  • Trusted to protect over 36,000 council staff.
  • Highest levels of accreditation (including BS 8484:2022, EN 50518:2019 and BS 9518: 2021).
  • ISO 27001: 2017 and Cyber Essentials Plus
  • Continuous training offered via a wide range of options which can be embedded into your LMS.
  • Best-in-class online portal that allows staff to self-manage.

Councils who already protect their staff with Peoplesafe

Safety issues in local authorities

3
%
Increase
in the number of violent incidents towards council staff
7
%
of Councillors
won’t stand again due to abuse and intimidation
4
%
of Social Workers
abused by service users

All types of risk covered

Low Risks

  • Staff travelling between meetings or appointments
  • Lone working admin staff
  • Working in remote areas away from colleagues
  • Taking public transport or walking home after work

Mid-Level Risks

  • Verbal abuse and threats
  • Facilities management
  • Slips, trips, falls and health incidents

High Risks

  • Violence and aggression
  • Home visits
  • Surgeries
  • Risk of attack or robbery
  • Terror threats

User Stories

Social Worker Abused

A social worker was visiting a client’s home to carry out a routine visit when their neighbour became verbally abusive. The user tried to de-escalate the situation but was beginning to feel unsafe, so discreetly raised an alarm to the ARC to provide peace of mind while not escalating the situation.

The Controller could hear the commotion in the background, so called the user on their mobile phone using the details on their user profile. Once through to the user, the Controller gathered more information about the situation and contacted the police on behalf of the user, passing over information from the Peoplesafe Portal, including the user’s precise location, description, and risk profile. The police arrived on the scene within 10 minutes and were able to take over handling the aggressor. 

“The service provided by Peoplesafe is the best on the market. It’s easy, simple and does what it says on the tin. We would recommend Peoplesafe as it works alongside our risk assessments and takes care of our lone working safety concerns.”
Kevin Watkins, Area & Parks Manager

Protect Duty Legislation

Protect Duty legislation is designed to improve the protection of publicly accessible places from terrorist attacks. The legislation is intended to ensure that businesses and organisations are better prepared to deal with – and respond to – serious incidents.

It will apply to all public spaces which are managed and protected by local authorities; therefore, all 333 councils in the UK will be affected and required to have a Protect Plan in place.

As a disaster unfolds, communicating quickly and effectively with those on the ground is absolutely key to cutting down response time and allowing a rapid exchange of accurate information. This is where Peoplesafe Alert comes in.

Discover Peoplesafe Alert

Get in touch

If you’re a local government body, please get in touch for a demo.

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