Avant Homes 21 August 2020 case study, construction, estate agent, housing Avant Homes, one of the UK’s leading privately-owned housebuilders have recognised the risks associated by lone working. As a result, they have turned to Peoplesafe’s BS 8484:2016 accredited service for assistance. Operating in Scotland, the North East of England, Yorkshire and the Midlands, Avant Homes have offices in these regions employing over 700 staff. Being a leading residential developer, they take pride in building their customers sustainable homes in order to provide them with a better quality of life. Correspondingly, they take this approach when it comes to their employees, who are an integral part of the business. Avant Homes employ numerous types of staff, all working in different fields. From public facing positions to remote workers travelling from place to place, each and every job role differs. Nonetheless, an overriding similarity that these positions hold is the risks associated with lone working employees. If an employee was to fall ill, or experience an injury during this time, reaching for help could be challenging. The Solution After analysing their organisational requirements, Avant Homes decided to go the extra mile by distributing out Peoplesafe’s lone worker solution to over 150 of their employees. The company discovered that Peoplesafe’s MicroGuard was the perfect fit, providing a discreet form of support at an affordable price. By pressing the SOS button on the key fob sized device, the user can trigger an alarm which is then received by an Incident Manager at Peoplesafe’s Alarm Receiving Centre (ARC). Being open 24 hours a day, the Incident Managers are on hand and trained in dealing with difficult situations. Using the device’s two-way audio functionality, they can listen in and will then follow bespoke escalation procedures. If deemed necessary, the Incident Manager can summon the emergency services to the user’s exact location through the device’s GPS functionality. “Choosing Peoplesafe’s service came down to the superior devices and the ease of use. The fall detection functionality provides us with peace of mind that if a member of staff fell due to becoming ill, an alarm would automatically trigger.”Sarah Higgins We asked Sarah if she would recommend Peoplesafe to other organisations, she answered: “yes, definitely. The support I have personally received from Peoplesafe’s support team has been excellent. They made setting up sub accounts within the online portal very easy and hassle free”. Find out more about the MicroGuard device and some of the other features it has. You can also speak to one of our experts who will point you in the right direction for lone worker protection.