Peoplesafe Completes Recertification Audit for ISO 9001:2015

Posted: 16 Oct, 2024.

We are pleased to announce that Peoplesafe has successfully completed its 3 year recertification audit for ISO 9001:2015, a globally recognised standard for quality management. This follows a thorough evaluation process where we met all required standards.

During the audit, Peoplesafe received praise from the auditor for demonstrating that our business control processes were not only met, but tested, proven, and improved under the ISO 9001 certification. The auditor identified no major issues and highlighted three good practices, reflecting our commitment to industry leading standards and enhanced organisational efficiency.

This certification reaffirms our commitment to providing high-quality products and services; reliable and efficient processes, and enhanced focus on customer satisfaction. It independently verifies Peoplesafe’s dedication to delivering an outstanding customer journey and assures our current and future clients of our unwavering commitment to quality and continuous improvement.

We are excited to use this continued achievement to strengthen our partnerships with our customers and continue to deliver exceptional value.

What is ISO 9001?

ISO 9001 is an internationally recognised standard that defines the criteria for a quality management system (QMS), outlining the requirements an organisation must maintain to meet the needs of its customers and stakeholders.

According to the ISO “Implementing ISO 9001 means your organisation has put in place effective processes and trained staff to deliver flawless products or services time after time.”

This framework ensures we:

  • Meet customer requirements: We understand your needs and tailor our solutions accordingly.
  • Focus on continual improvement: We constantly strive to enhance our processes and services.
  • Uphold effective internal communication: Our teams work seamlessly to deliver a smooth experience.
  • Maintain a strong focus on quality: Every step of the customer journey is closely monitored.

Why is ISO 9001 Important for You?

The ISO 9001 accreditation signifies that Peoplesafe’s commitment to quality is independently verified. For our customers, this means:

  • Confidence in our service: You can be assured that you’re receiving a best-in-class solution, backed by a robust quality management system.
  • Enhanced customer journey: Our processes ensure a smooth and efficient experience, from initial contact to ongoing support.
  • Commitment to continuous improvement: We’re constantly striving to do better, ensuring you continue to receive an industry leading service.

“We are proud to have successfully renewed our ISO 9001:2015 certification. This achievement reflects our unwavering commitment to quality and customer satisfaction, ensuring that we consistently deliver exceptional service and value to our clients.

We look forward to building on this achievement to strengthen our partnerships and drive continuous improvement.”
Ricardo Pombo, Director of Business Services and Compliance
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