In Store Safety – The Importance of a Strong Safety Culture

Every year a staggering 316,000 incidents of violence and abuse target retail workers, highlighting the pressing need for retailers to prioritise the safety and wellbeing of their staff. Recent research reveals that:

 • 90% of retail workers – and 95% of managers – have been abused at work

• 63% say customer abuse has made them feel stressed or anxious about going to work

• 57% of employers underestimate the level of safety concern among staff

Discover more about the harsh reality of crime and safety in the retail sector, and uncover actionable insights and recommendations to create a safer work environment for employees. From addressing the underreporting of incidents to leveraging technology for enhanced security, learn how retailers can reverse the trend of talent leaving the sector and foster a culture of safety and support.