East Sussex Healthcare NHS Trust
New solution introduced for lone workers
East Sussex Healthcare NHS Trust (ESHT) has been working over the last year to introduce a new solution to protect their higher risk lone working groups.
The introduction of Peoplesafe gives lone working colleagues a personal safety device on their lanyard or an lone working app on their phone, which they can use to send an alert to Peoplesafe’s Alarm Receiving Centre (ARC) if they have any concerns for their safety. Any alerts received are assessed and escalated by the ARC, which is open 24 hours a day, 7 days a week, 365 days a year.
The project to introduce Peoplesafe was focussed on those teams identified as higher risk lone working groups and to date, over 40 teams (totalling 884 members of staff who work in the community) are using the system.
Getting teams set up was simple, with managers asked to provide details for their staff, devices were then sent with users simply needing to charge the device, complete the eLearning (which was tailored specifically to ESHT) and then switch on the device ready for use. The user was then sent a text with their unique log in details, which they input to the app.
Although the project has come to an end, we’re still working closely with Peoplesafe with regular meetings to look at further improvements. These include giving managers access to the portal so they can oversee their team’s data and usage alongside the scheduled reporting.