Protecting Housing Association Workers
Customer Success Manager
National Response Service
Range of products
End-to-end solution
Trusted by housing associations to protect their staff
Protection you can count on
Personal safety solutions for housing association staff
Housing association workers are commonly exposed to risks as part of their job description. They may be required to enter people’s homes; have difficult financial conversations; deal with potentially aggressive or confrontational tenants; work at height and work during unsociable hours.
Read our guide outlining trusted personal safety solutions already used by social housing employers to keep their people safe.
Industry leading training and education
Implementing a personal safety solution to protect vulnerable workers without the proper training and education will likely lead staff to think that they don’t need the device or app you’ve provided to them.
Harnessing 20 years’ experience and client feedback, we have launched a suite of educational materials – including webinars and guides – specifically targeted at three job roles: managers, end-users and administrators.
Our training covers the importance of looking after personal safety, how to prevent alarms, how to assist in responding to alarms and the value of having personal safety technology. Successfully implementing a personal safety solution can reduce the likelihood of a worker having an incident and minimise the severity of any incident that does occur.
Dedicated Customer Success Manager
Managing a personal safety service looking after a diverse workforce that includes maintenance experts, estate managers and development teams on construction sites can be challenging and time consuming.
To drive usage and adoption across the whole organisation we assign a dedicated Customer Success Manager who will proactively work with administrators and managers to understand what success looks like for you.
With regular reporting and review meetings, our team can help you get the best return on investment on your personal safety solution.
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