Working in the utilities industry poses many risks for your lone working staff.

Telecoms engineer on MEWP

Lone workers in this sector are exposed to risks

From gas engineers or field sales reps visiting people’s homes to service engineers maintaining supply in remote locations, lone workers in this sector face many different risks.

As well as trips, slips and falls there are threats involved in working in hazardous environments, or when dealing with the public, requesting payments, working at night and travelling to appointments.

Engineers work with dangerous elements or hazardous materials often for extended periods of time and on their own. Though skilled in their professions, accidents can and do happen… and in the event of an incident, lone workers may find themselves isolated when they need help the most.

Waste engineer with hose down drain

Employees in the utility sector are at higher risk for serious injuries and fatalities

Each year in the water supply and waste sectors alone, 2% of the workforce sustain a work-related injury. This equates to around 6,000 workers injured per annum.

Almost 70% of specified injuries in the water and waste sector are due to either slips, trips or falls, a fall from a height or struck by an object.

The consequences of corporate health and safety failings have become even more serious thanks to new Health and Safety Guidelines that recently came into effect.

Utilities man

“Peoplesafe really became an extension of our team. They worked with our team leaders to understand the diverse nature of our business.”

Matt Hill, Yorkshire Water
Worker at height

“It’s complete peace of mind that our Engineers have protection when out working.”

Alan Cowlishaw, TalkTalk

Get in touch

If you work in the utilities sector and would like to learn more about any aspect of our lone worker safety service, please get in touch.


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