Lone Worker Monitoring

Choosing the Right System

Effective lone worker protection combines the most appropriate devices with responsive lone worker monitoring software and support. Here are some things to consider prior to committing to a new safety system.

Identifying Lone Worker Types

Fully understanding who your lone workers are is a crucial first step. Lone working roles can be split into three distinct categories, each facing their own set of risks and requiring different types of support. Selecting the most appropriate safety device, based on role and risk, is essential.


Increase in Fines

Fines issued in relation to health and safety breaches have seen a 148% increase in the past year according to law firm BLM as legislation around protecting employees tightens.

Employee Deaths

137 fatal injuries arising from accidents at work in Great Britain occurred during 2016/17. In addition, 92 Members of the public were killed due to work related activities in the same period.


The Sentencing Council guidelines state companies convicted of corporate manslaughter will face fines of up to £20m and potential custodial sentences to those responsible.


round the clock protection. We protect thousands of lone workers 24/7/365 via our Alarm Receiving Centre, fully accredited to BS 5979 (Category II) and Secured by Design.

Things To Consider

Before committing to a new lone worker system, consider the following:

  • Do you know who your lone workers are?
  • Do you fully understand the risks they face?
  • Do you know which of your lone workers need a BS 8484 compliant device /system?
  • Can the device provide regular GPS locations?
  • Will the device provide sufficient battery-life?
  • When considering a lone worker service provider, it’s also important to ask:

  • Are they fully BS 8484:2016 certified?
  • Will users receive face-to-face device training? (to maximise usage)
  • Is their Alarm Receiving Centre fully certified?
  • How quickly will an alert be responded to?
  • Will lone worker monitoring software provide real-time reporting?
  • Many of our lone worker devices provide Amber Alert, Red Alert and Man Down functionality. Here’s a brief overview of each feature…

    BS 8484 Compliance

    Section 5 of BS 8484:2016 (the British Standard for the provision of lone worker safety device services) defines the essential functionality required from a lone worker device or app. This includes the following:

    • Audio Red Alert capability
    • Red Alert call will keep trying if unsuccessful
    • Red Alert call is confirmed as answered
    • Operator can dial into the device
    • Check-in: Amber Alert capability
    • Location of device is available
    • Sufficient battery life and low battery warning
    • Signal strength indication
    • Minimising the causes of false alarms

    The full standard is much more comprehensive, and also considers environmental and people risk. However, in short, if summoning emergency police assistance is necessary, then a BS 8484 compliant device (and lone worker service) is paramount.

    The certification enables the highest level of police response, through Unique Reference Numbers (URNs) – enabling Alarm Receiving Centres to bypass the 999 service and guarantee a faster emergency response.

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