We recommend putting together a strong project team and appointing personal safety champions. This will give you range of inputs from different business areas and the right people in place to drive the project forward.
Before implementation commences or before you have even selected a provider, it’s essential that you put together a lone worker project team. This team has several purposes:
The team should compromise of people from all levels within your organisation, including lone workers themselves. Frontline staff are valuable for their experience and feedback, while senior management may have more sway and influence within the business.
“We created ‘peer champions’ who not only helped with training and support but who also acted as ambassadors and positive role models. It’s important to get involvement at all levels to demonstrate commitments to safety, the investment, and duty of care to your people.”
Lone worker safety is not just about ticking boxes and giving staff equipment; it’s about the culture of the organisation. Furthermore it often needs someone to champion lone worker safety; someone who takes it upon themselves to keep staff safe.
Personal safety champion is a term we use at Peoplesafe for an individuals within an organisation who are advocates of personal safety and lone worker devices. Some clients adopt the term and some create their own. Whether you call them a ‘peer champion’ or a ‘device guru’, the result is that you have at least one person who is seen as an ‘experts’ in all things lone working.
Make sure you find people who are passionate about pushing the lone worker agenda. Your personal safety champion doesn’t have to be a health and safety expert. It could even be either the MD or the receptionist. What matters is appointing a member of staff who is a strong influencer within their peer group and has the right attitude towards safety.