Account Manager
The Role
Peoplesafe is an industry-leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. The Account Manager role is key in supporting and managing customer accounts. This includes:
- Managing a large customer base of circa 3000 accounts across the retention team of existing UK accounts in the Lone worker space
- Selling the full portfolio of Peoplesafe services to an existing customer base
- Achieving monthly new, retention and renewal targets
- Achieving CSAT and NPS targets
- Dealing with day to day customer enquiries and resolving customer issues with the internal customer functions
Key Responsibilities
- Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue.
- Proven track record of consistently achieving and exceeding sales targets
- Experience within a metric and target environment able to deliver daily, monthly and annual targets.
- Forecast & deliver on KPI’s on a weekly and monthly basis.
- Able to demonstrate first class account management service for our customers.
- Nurture customers within the account base to ensure a continued robust pipeline of opportunities.
Direct applicants only, no agencies.
Please note: Due to the high volume of applications, we will not be able to respond to all candidates. If you have not been contacted within two weeks of submitting your application then you have not been successful. If we do not contact you this time, we will hold your details (in line with GDPR) for a period of 12-months, in case a suitable opportunity arises. If you do not wish your details to be stored then please request this on your cover letter.