How can you monitor the safety of lone workers?

Lone worker monitoring

Lone worker monitoring

Working alone is not illegal, in fact over 8 million people in the UK are estimated to be lone workers. However, employers have a legal obligation to ensure the health, safety and wellbeing of every employee under them, including lone workers.

Employees who work alone spans across a wide range of industries and job roles including; estate agents, construction workers, sales representatives, social workers, postal staff, cleaners, night shift security guards and many more.

Medical emergencies or accidents like slip, trip or falls can be unpredictable and it could happen to anyone. However, when an employee is working alone and without any means to raise an alarm, their safety, wellbeing and even their life could be at risk.

If there are lone working employees within your organisation, then it’s important to carry out some of the following:


This will help identify some of the main risks and hazards involved with each job role, which in turn would help you to take appropriate measures to control them.
An effective lone working policy contributes to the safety of your lone workers and provides guidance for working alone.
With appropriate training a lone worker would fully understand the risks and precautions involved with their work and the location that they work in.
A personal safety device will provide your lone working employees with a means to raise an alarm in the event of an emergency.


According to the Health and Safety Executive (HSE), procedures must be put in place within your organisation to effectively monitor your lone workers, to ensure their safety at all times. Our lone worker monitoring software, aptly named as Customer Service Centre (CSC), is designed to report on how your lone workers interact with your chosen safety solution.

Features like real time updates, wide range of reporting tools, GPS mapping and individual staff profiles ensures a hassle free & effective lone worker monitoring. Users can make changes and update information such as duress codes and medical conditions via the CSC portal, which will be available to the Controllers in our Alarm Receiving Centre (ARC), should an alarm be raised.  The CSC is cloud-based and can be accessed from any computer with an internet connection, allowing complete control over the safety of your lone working employees.

The CSC is also compatible with all our personal safety devices like the MicroGuard or Smartphone app. The devices are GPS enabled, therefore allowing our Controllers to summon the emergency services to the user’s exact location, if need be.

Here at Peoplesafe, we are experts in lone worker safety and take pride in providing a robust lone worker solution to help ensure the safety of your lone working employees. Contact our sales team today on or 0800 990 3563 to learn more about any aspect of our service.