Protecting Health Professionals at Manchester University

University of Manchester

The University of Manchester School of Nursing, Midwifery and Social Work enjoys an international reputation for delivering high quality applied research which is utilised to improve care and shape services.

Aware of the potential threat to its staff from verbal and physical abuse, Manchester University’s School of Nursing, Midwifery and Social Care investigated ways to help keep their loner workers safe. As researchers frequently visit people in their own homes the school wanted to ensure that its staff had the ability to discreetly raise the alarm if threatened.

The school were also aware of their Health and Safety responsibilities to protect lone workers so they were keen to invest in products to enable them to locate the whereabouts of each individual lone worker.

After considering the available options, and examining several one worker safety devices, the school decided to partner with Peoplesafe.

Peoplesafe were able to offer a range of alternative lone worker safety devices including one that resembles an ID holder and contains the latest mobile technology.

“Peoplesafe have been extremely helpful. Their lone worker devices give our staff confidence when working alone.”

Shirley Hannah, Research Business Manager

The Identicom device, which can be worn around the neck on a lanyard like a standard ID, enables the wearer to discreetly raise an alarm if threatened and also allows a third party to listen to what is happening and coordinate emergency support if required.

The device can also support the pinpointing of a lone workers location using GSM/LBS technology.

Another feature of the device is that it can be used to discreetly alert Peoplesafe lone worker safety experts, who can make digital recordings of incidents of verbal abuse, which can then be used to secure convictions.

This is particularly important as offenders often feel they are immune to prosecution as a mobile telephone can’t be relied upon to capture evidence of abuse.